Bpm’online has been recognized as the only Challenger in 2018 Gartner’s Magic Quadrant for Sales Force Automation.
As a part of the Magic Quadrant process, Gartner collected input from several hundred reference customers. Gartner’s evaluation of 15 SFA vendors will help companies to choose the solution that best fits their requirements.
Bpm’online believes its recognition in the Gartner’s 2018 Magic Quadrant for SFA as the only Challenger is driven by significant development of its sales offering empowered with intelligent tools and technologies designed to accelerate sales operations and drive revenue growth.
The world is accelerating and so are we.-Areneva Communiqué
- The sales force automation market grew 15.7% to $6.2 billion in 2017 and forecasted to grow up to $9.4 billion by 2019.
- 70% of all reference customers purchased SFA solutions to create operational efficiencies, 67% — to improve business process outcomes and 64% — to improve business process agility.
- Key factors for selecting an SFA vendor named by reference customers were Product functionality and performance (62%), Competitive costs (50%), and Product roadmap and future vision (50%).